FAITHFUL TO OUR DNA

Ethical behavior is one of the explicit commitments we uphold in the corporate DNA of the Nueva Pescanova Group. To give specific content to these values, principles, and rules of ethical behavior, we have established a set of standards for business ethics, institutional integrity, and regulatory compliance (Compliance) that guide our business actions as a Group and those of each of the professionals that are part of us, without exception.

OUR COMPLIANCE CHANNEL

The Compliance Channel is a communication space through which any individual (whether a professional of the Group or not) can contact the Compliance Unit in a secure and confidential manner (even anonymously) to pose Queries or Complaints in this area. Our Compliance Unit is an internal, collegial, and permanent body, endowed with autonomy and independent action, tasked, among other functions, with ensuring the effective respect and compliance with our Compliance system.

In this way, the Compliance Channel, by its very nature, demands from its users (whether they belong to the Nueva Pescanova Group or not) a responsible, reasonable, proportional, and loyal use, explicitly prohibiting any communications or information sharing that is manifestly made in bad faith, pursuing misguided purposes or to unjustly harm the honor, privacy, or good name of a person. Users must act in good faith, be respectful, maintaining proper decorum and good customs. The Nueva Pescanova Group cannot be held responsible for derogatory or false comments that a user of the Channel might make against any third party, without prejudice to the legal actions that, if applicable, might correspond to the affected party against the user who maliciously uses the channel. The user of the Channel reasonably ensures that the personal data provided is true, accurate, complete, and up-to-date.

TERMS OF USE FOR THE CHANNEL: THE COMPLIANCE CHANNEL REGULATION AND THE PRIVACY POLICY OF THE NUEVA PESCANOVA GROUP

Communications to the channel may be submitted through the following address in any language:

• a) Email to the mailbox canal.cumplimiento@nuevapescanova.com, which is directly managed by the director of the Compliance Unit.
• b) Postal mail to the central offices of the Nueva Pescanova Group located at Rúa José Fernández López s/n, Postal Code 36320, Chapela-Redondela (Pontevedra, Spain), in a sealed envelope and expressly directed “To the attention of the director of the Compliance Unit of the Nueva Pescanova Group”.
• c) By phone, calling the general support number of the central offices of the Nueva Pescanova Group in Spain (+34 986 818 100) and asking the operator to connect with the director of the Compliance Unit. If the director is not available at that moment, the caller should leave a phone number with the operator so they can return the call as soon as possible, without the need to provide a full name or any other identifying information if they do not wish to.

COMPLIANCE CHANNEL REGULATION OF THE NUEVA PESCANOVA GROUP.

PRIVACY POLICY OF THE NUEVA PESCANOVA GROUP’S CHANNEL.

ANONYMOUS COMMUNICATION

The Compliance Unit will always ensure the total confidentiality of the identity of the user, which cannot be revealed to third parties except in exceptional cases duly indicated in the Compliance Channel Regulation and in the Privacy Policy of the CHANNEL, as well as the complete absence of retaliation against them.

If, despite these guarantees, the user prefers to remain anonymous, they may do so by simply not indicating their name and surname (or any other personal data that could identify them), which will appear as an optional field in the Query and Complaint forms. If you do not wish your identity to be recorded, do not communicate it, but please do not provide false or assumed identities.

TYPE OF COMMUNICATIONS

With the scope and content anticipated in the Compliance Channel Regulation of the Nueva Pescanova Group, through the Channel, complaints can be submitted to bring to the attention of the Compliance Unit situations, actions, behaviors, or conducts concerning a professional of the Nueva Pescanova Group (or related third parties) that could potentially be illegal, unlawful, irregular, or, ultimately, contrary to the rules and standards set forth in Our Ethical Code and other external or internal compliance norms.